Thank you for visiting AVM.audio and for your interest in our services. Protecting your privacy is a priority for us, and we aim to provide you with comprehensive information about how we process your personal data.
Data Controller
The entity responsible for processing personal data under the General Data Protection Regulation (GDPR) is:
AVM GmbH
Represented by Managing Director: Dipl. Wirtsch. Ing. Udo Besser
Daimlerstraße 8, 76316 Malsch, Germany
Email: da*********@av*.audio
If you have any questions about data protection, please contact our Data Protection Officer via the email address above or by writing to our postal address with the addition “Data Protection Officer.”
General Information
We process your data in compliance with the legal provisions of the GDPR, the Federal Data Protection Act (BDSG), the Telemedia Act (TMG), and other relevant data protection regulations.
Please take a moment to review the following information regarding the collection, processing, and use of your personal data when visiting our website.
Data Processing on Our Website
Server Log Files
When you visit our website, the following usage data is automatically stored in server log files:
- Date and time of access
- Name of the accessed file
- Transferred data volume
- Message confirming successful retrieval
- Browser type and version
- Operating system
- IP address of the requesting device
These data are used to ensure technical functionality and for error analysis. They are deleted no later than 60 days after collection. The legal basis for this processing is Article 6(1)(f) GDPR.
Newsletter
You can voluntarily subscribe to our newsletter to receive updates on offers and news. We process the following data for this purpose:
- First name
- Last name
- Email address
The legal basis for this is your consent under Article 6(1)(a) GDPR. After unsubscribing, your data will be retained for up to four years for proof purposes under Article 6(1)(f) GDPR.
We use MailChimp, a service provided by The Rocket Science Group, LLC (USA), for newsletter distribution. MailChimp ensures data processing under European standards. For more details, visit: MailChimp Privacy Policy.
Contact Form and Email Inquiries
We provide a contact form that allows you to submit your name, email address, phone number, and message. These details are processed to address your inquiry and follow up if necessary. The legal basis for this is Article 6(1)(a), (b), or (f) GDPR.
We use the WordPress plugins Contact Form 7 and Flamingo for data collection. The data remains with us until you request its deletion or the purpose for processing is fulfilled.
Hosting and Technical Services
Google Cloud Platform
Our online shop is partially hosted on servers provided by Google Ireland Limited (Dublin, Ireland). Personal data is generally processed within the EU. However, Google may use subcontractors outside the EU, secured by Standard Contractual Clauses: Google Cloud SCCs.
Hetzner Online GmbH
Part of our website is also hosted on servers of Hetzner Online GmbH (Industriestr. 25, 91710 Gunzenhausen, Germany).
Cloudflare
To ensure high availability and security, we use services provided by Cloudflare, Inc. (San Francisco, USA). This involves processing data such as IP addresses to balance server load and detect attacks. More details: Cloudflare Privacy Policy.
Use of StoreRocket Map
Our website utilizes StoreRocket Map, a service for displaying interactive maps and locating stores. This tool allows you to quickly and easily find locations through a user-friendly map interface. When using StoreRocket Map, information such as your IP address and location data (if enabled on your device) may be transmitted to StoreRocket’s servers. This data processing is based on our legitimate interest under Article 6(1)(f) GDPR to provide an intuitive location search and enhance the usability of our website.
For more information about data processing by StoreRocket, please refer to their Privacy Policy.
Use of Matomo (formerly Piwik)
To improve and tailor our offerings, we use Matomo, an open-source web analytics tool. The following data may be collected:
- Date and time of page access
- Pages visited and duration of stay
- Operating system and device type
- IP address (immediately anonymized to prevent identification of individuals)
This data helps us continuously enhance the user experience on our website. Processing occurs only with your explicit consent in accordance with Article 6(1)(a) GDPR. The data is not shared with third parties.
The collected data is stored for up to one year and used solely for statistical evaluation. For more information about Matomo, visit matomo.org.
Use of Odoo
Our customer service uses the Odoo ticketing system, a tool for managing and tracking inquiries. The data you provide (e.g., name, email address, phone number, and inquiry content) may be processed within Odoo.
Odoo is operated by Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium. Data processing complies with EU data protection standards, including adherence to Standard Contractual Clauses.
This processing is based on Article 6(1)(b) GDPR to efficiently handle your inquiries or on Article 6(1)(f) GDPR if legitimate interests apply.
For more information about Odoo’s data processing, please refer to their Privacy Policy.
Use of CleanTalk Anti-Spam Service
This website uses the anti-spam service CleanTalk, provided by CleanTalk Inc. (CleanTalk, 711 S Carson street suite 4, Carson City, NV, 89701, USA), to prevent spam comments and other unwanted activities.
Data Processing
CleanTalk checks incoming data such as comments, form submissions, and other interactions for spam patterns. For this purpose, the following data may be transmitted to CleanTalk’s servers:
- User’s IP address
- Browser and system information
- Timestamp of the request
- Content of comments or form submissions
The data is used exclusively for anti-spam purposes and is not shared with third parties.
Legal Basis
The use of the CleanTalk service is based on Article 6(1)(f) of the GDPR (legitimate interest). Our legitimate interest lies in ensuring the security and functionality of our website and preventing spam.
Retention Period
Data is retained only as long as necessary for analyzing and combating spam. CleanTalk generally stores the data for 7 days before anonymizing or deleting it.
Transfer to Third Countries
Since CleanTalk is based in the USA, data may be transferred to a third country. CleanTalk has committed to maintaining an adequate level of data protection that meets the requirements of the GDPR.
Further Information
For more details on CleanTalk’s data processing, please refer to CleanTalk’s Privacy Policy at: https://cleantalk.org/publicoffer#privacy.
Cookies
Our website uses cookies to enhance functionality, security, and user experience.
Essential Cookies: Required for website operation and processed under Article 6(1)(f) GDPR.
Optional Cookies: Used only with your consent under Article 6(1)(a) GDPR.
Your Rights
Under the GDPR, you have the following rights:
- Access to information about your stored personal data (Art. 15 GDPR).
- Correction of inaccurate or incomplete data (Art. 16 GDPR).
- Deletion of your data (Art. 17 GDPR).
- Restriction of data processing (Art. 18 GDPR).
- Data portability (Art. 20 GDPR).
- Objection to data processing (Art. 21 GDPR).
To exercise your rights, please contact us at da*********@av*.audio.
Last updated: 19 December 2024
